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Some of my favorites are missing from the Favorites View

If the Favorites tab is not showing or is missing some of your favorited items (documents, pages, or folders), there are likely two reasons for it:

A. Are the items actually still marked as Favorites?

For a page, open the Thumbnail view and check for the red bookmark on top of the page thumbnail.


For a document or folder, check for a red star in the top-right corner of its thumbnail in the library view:



B. Is a Favorites filter active? 

In the Favorites tab of the library view, check under the "Favorites" header for the Filter icon. Tap on it and check if a filter applies. For example, if "Documents Only" is selected, you only see favorite documents. Choose "Any" from the Filter list to display every favorited item.