Educational Purchasing FAQ – GoodNotes Support

How much does it cost to get GoodNotes for my institution?

If yours is a school or educational institution (K-12 or higher education) managing devices through Apple School Manager, you can now have the full version of GoodNotes for free.

What features are included in the full version?

You'll get the following extra features:

Creating / Importing unlimited (versus only 3) notebooks/files.
Converting handwriting to text, offered for free.
Importing documents by email. See Email to GoodNotes.
Sharing a document on the web with non-GoodNotes users.

How do I enroll my institution in Apple School Manager?

If your institution isn't yet using Apple School Manager, get enrolled now to enjoy the benefits.

How do I download GoodNotes from Apple School Manager?

Log in to Apple School Manager.
Click Apps and Books under Content in the left sidebar
Search for "GoodNotes" at the top of the middle panel.
Complete the "Buy Licenses" details in the right-hand panel, and click Get.

I'm looking to deploy GoodNotes as an iPadOS/iOS app for my institution. Why is the app showing up in Apple School Manager as a macOS app?

This is likely a display issue that Apple needs to fix for apps using the Catalyst framework to make them universal (i.e. they can be used on both iPadOS/iOS and macOS).

Even so, you can still go ahead and deploy GoodNotes on iPadOS/iOS devices.

My school bought GoodNotes several days before it became a freemium app. How do we get a refund and then get the app for free?

Unfortunately, this isn't possible, per Apple's Terms and Conditions:

All sales are final.

Prices for Volume Content offered via the Service may change at any time, and the Service does not provide price protection or refunds in the event of a price reduction or promotional offering.

That said, you might still want to contact Apple in case they can accommodate your needs.

I'm a student with a personal Apple ID. Can I get the full version for free as an individual?

Unfortunately, this is not possible, since GoodNotes is currently offered for free through Apple School Manager only. Please contact someone in charge of purchasing digital content at your institution so that they can get the full version for you as an institution.

Where can I find more information about Apple School Manager?

Please browse further resources on Apple Education Support and contact the Apple team with any questions you might have.

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