Goodnotes AI
What is Goodnotes AI?
Goodnotes AI refers to our features which leverage machine learning models. Features which form part of Goodnotes AI include:
- Ask Goodnotes
- Spellcheck
- Word Complete
- Handwriting Reflow
- Edit mode (includes handwriting selection, Cut/Copy/Paste with reflow)
- Insert Space
- Handwriting Recognition
- Scribble to Erase
- Circle to Select
- Math Conversion
- Math Assist
- Meeting Assistant
I subscribe to Goodnotes 6, why do I not have access to all Goodnotes AI features?
Most of our AI features, namely Spellcheck, Word Complete, Math recognition, Interactive Exam Practice, and AI Math Assistance, are available in all markets. However, a few AI features are only available in certain regions or languages. For example, AI typing features aren’t available in the following regions at the moment:
- Afghanistan
- Belarus
- China
- Iran
- North Korea
- Russia
- Syria
- Ukraine
- Venezuela
What languages are supported in Word Complete and Spellcheck?
Spellcheck is currently available in English, German, Spanish, and Dutch. Word Complete is currently available in English, with more languages like Chinese being added soon.
Why are some Goodnotes AI features labelled as experimental?
As we take steps to improve these experimental features, at times, things may not work as well as expected and they may display inaccurate suggestions. Your active usage and contributions will help us improve the experience.
What platforms / OS support AI features in Goodnotes 6?
AI features are currently supported on all devices that are able to run Goodnotes 6. Word Complete requires a device with Apple Neural Engine to work, please see here for more details.
Which Goodnotes AI features are available to non-subscribers?
- Scribble to erase
- Circle to select
- Spellcheck
- Limited access to SAT exam prep courses
- What other Goodnotes AI features are available for paid users?
- Unlimited access to SAT exam prep courses
- Handwriting and typed AI note-taking features
I am using an older version (GoodNotes 5). Can I still use Goodnotes AI features?
No, AI features are only available in Goodnotes 6. If you are using an older version of GoodNotes, you will not be able to use AI features.
Is personal data (handwriting/notebook content) used to train AI features?
Goodnotes assures users that it does not access or collect data from their notebooks to train its AI features. However, users of Goodnotes can voluntarily submit their data through ‘Feature Feedback’ under section 3.7.1. Goodnotes may use this information to improve its services, but only if it is submitted voluntarily.
For AI typing feature, we do not use your data to train AI models and we do not store the data in our servers except the case you explicitly put the document in our cloud. Any selected text you send via AI typing will be shared with our partners for the sole purpose of providing you with AI typing features.
AI handwriting features like Spellcheck and Word Complete that are based off our proprietary ML model are run entirely on device and the data is not sent anywhere so no one - including GoodNotes - can access it.
How can you contribute to improving GoodNotes AI features?
We’re always looking for ways to improve the accuracy and performance of our AI features. One way you can help is by providing feedback on problematic outputs. If you see any content/behaviour that is incorrectly processed, please let us know by providing feedback through our Contact Form.
Your feedback will help us to improve the accuracy and performance of our AI features. Thank you for your help!
Ask Goodnotes FAQs
What is Ask Goodnotes?
Ask Goodnotes is a new AI feature in Goodnotes 6 that allows you to ask questions directly to your Notebook using your own words and receive intelligent answers based on the information you have in your notes.
What can I use Ask Goodnotes for?
Ask Goodnotes can help you:
- Retrieve specific notes and information
- Summarise key topics, images and charts and long documents to save time
- Boost your learning through interactive quizzes
I am a paid user of Goodnotes 6, why can’t I access Ask Goodnotes?
If you cannot access Ask Goodnotes, it may be due to restrictions in your region. Due to local restrictions, Goodnotes AI features are not available in the following regions.
- Afghanistan
- Belarus
- China
- Crimea
- Donetsk
- Iran
- Luhansk
- North Korea
- Russia
- Syria
- Venezuela
And any other country which is not supported by our third party provider. Please make sure your device is also compatible. Ask Goodnotes is compatible with the following devices:
| App | Goodnotes 6 only |
|---|---|
| Devices | iPad & iPhone, Mac |
| iOS Versions | iOS 18 (new), 17, 16 |
| macOS Versions | Sequoia 15 (new), Sonoma 14, Ventura 13 |
Which languages are supported?
Ask Goodnotes will support Notebooks in all languages that are supported by Handwriting Recognition. This currently includes:
- English
- Chinese - Simplified and Traditional
- German
- Japanese
- Korean
- Spanish
- French
- Italian
- Portuguese
- Russian
- Turkish
Do I need to pay to use Ask Goodnotes?
No, Ask Goodnotes is available to all users who have upgraded to Goodnotes 6 on Subscription or One-Time Purchase. You don’t need to pay an additional fee.
Can Ask Goodnotes understand images and tables?
Ask Goodnotes cannot yet read images in PDFs or images that consist of scanned text. Typed text in tables is read, but it may have difficulty correlating the correct rows and columns.
Why doesn’t the ‘Ask Goodnotes’ feature respond directly to my messages?
The Ask Goodnotes feature doesn’t directly respond to messages because its primary functionality is extracting information from your notebook's content. It’s designed to analyze and process your questions based on the context of your notebook, providing relevant responses that are derived from the information contained within. The feature aims to offer insights and answers related to the content you’ve created, allowing for a more integrated and contextualised experience.
What happens when I reach the credit limit?
Once you reach the credit limit, you can’t ask any more questions until the credits resets in the next month. This monthly reset ensures fair usage and maintains the performance and availability of Ask Goodnotes for all users. Rest assured, once the quota resets, you'll be able to continue using the feature as usual. Please see section 4.2 of our terms and conditions here for more information on our fair usage requirements.
Can I extend my credit limit?
Currently, extending the quota limit for the Ask Goodnotes feature is not possible. However, we understand the value of having the ability to extend the quota. We are continuously working on improving the feature and in the future, there may be a possibility to extend the quota limit. Stay tuned for updates and enhancements to the Ask Goodnotes feature as we strive to provide the best user experience possible.
Can I chat with multiple notebooks in one chat?
Not yet, but we’re working on it.
How can I give feedback on Ask Goodnotes?
If you wish to give feedback on Ask Goodnotes:
- Tap on the Flag icon on the top right of the Ask Goodnotes panel
- Tap Share Feedback and fill out the form to share your feedback and chat history with our team.
Legal and Privacy Questions regarding Goodnotes AI
Is personal data (handwriting/notebook content) used to train AI features?
Goodnotes does not access or collect data from your Notebooks to train its AI features. However, users can voluntarily submit data through our ‘Feature Feedback’ as detailed in section 1.2.6 of our terms and conditions here. AI handwriting and processing features such as Word Complete and Spellcheck etc are based on our proprietary machine learning models, are run entirely on the device and the data is not sent anywhere, so no one - including Goodnotes can access it. The Ask Goodnotes feature uses an external LLM called Claude through Amazon Bedrock to provide the question and the answer aspects of Ask Goodnotes. However, all data is stored in private AWS servers, so your conversation log will not be shared with any third-party LLMs or used by third parties to train or improve their models unless you voluntarily submit this. Please see our Privacy Policy for more information.
What happens to my conversation log when I use Ask Goodnotes?
Goodnotes retains your outputs and inputs for 30 days. Goodnotes will not have access to your data unless you voluntarily decide to share this feedback with us, opt-in to share your conversation logs or make a customer support request requiring us to access the conversation logs for troubleshooting purposes. This data is stored on AWS servers; you may request the erasure of your inputs and outputs before the 30 days is over. Please see our FAQs for our Privacy Policy for more information and how to exercise these rights here.
Does Goodnotes access to the users Library if Ask Goodnotes is used?
No, Goodnotes does not access users Library when using any of the Goodnotes AI features or Ask Goodnotes. Your Library is stored on your device or backed up to your chosen cloud service.