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Use Ask Goodnotes to interact with your Notebooks

(Experimental feature - available to limited Goodnotes users only)

This experimental feature opens up exciting possibilities for interacting with your notebooks in a whole new way. Here’s what you need to know.

What is the Ask Goodnotes feature?

Ask Goodnotes allows you to ask questions directly to your notebook using your own words. Using advanced AI technology, Goodnotes analyzes and processes your queries based on your notebook's content, providing relevant responses derived from the information within. It's like having an intelligent assistant right at your fingertips!


How can I use Ask Goodnotes?

Currently, Ask Goodnotes is only available to users who sign up on our waitlist. To join, open the app on your iPad and look for the option to sign up to the waitlist, if you do not see an option to sign up, you may not be eligible to take part in this first version. 

Once you have successfully been granted access to Ask Goodnotes, you can use the following steps to get started: 

  1. To begin using the Ask Goodnotes feature, open any of your notebooks in the application.

  2. Select the Ask Goodnotes icon from the navigation bar in the top left.


    Screenshot 2023-07-20 at 13.25.39.png

    Please note: The first time you use Ask Goodnotes, you will be asked to agree to our Supplementary Terms and Conditions for Ask Goodnotes and Privacy Policy. Here you will also have the option to Disable Ask Goodnotes.


  3. Your Chat Box will launch in the Sidebar (you can also launch in a pop-up window using your Sidebar Preferences).

  4. When the chat is ready, simply ask a question by typing, or using a Quick Action.

  5. For best results, ask one question at a time and wait for the response before asking another. 


Please note:  Ask Goodnotes can only be used on handwritten or text-based notebooks. Currently, we are unable to analyze static pictures as part of the feature.

Quick Actions

Quick actions are suggested questions and prompts derived from the content in your Notebook. 

They will usually be separated into two categories:

  1. Tell Me More About: Choosing one of these Quick Actions will prompt Ask Goodnotes to elaborate on a specific topic, giving you a full synopsis based on what is written in your Notebook about the subject.
  2. Suggested Questions: Choosing one of these will prompt Ask Goodnotes to give a more specific answer to a question about the content in your Notebook. 



Asking Good Questions

Other than using Quick Actions, you can also fram your own question to Ask Goodnotes and get a personalised response!

To get the best results, it’s important to keep in mind that the chat replies are solely based on the content within your notebook. Here are some good practices for framing your questions:

  1. Be specific: Clearly state the context or topic related to your question based on the content within your notebook.
  2. Use natural language: Ask your questions in a conversational manner, just as you would when seeking information from a human.
  3. Keep it concise: Aim for brevity and clarity in your questions to increase the chances of receiving accurate and relevant responses.
  4. Rephrase if needed: If you receive an unclear or unsatisfactory response, try rephrasing your question or providing additional context based on the content in your notebook

Credit Limitations

To ensure fair usage and provide an optimal experience for all users, the Ask Goodnotes feature has quota limitations.

Each user receives 30 Credits per day, each question you ask or Quick Action you use will amount to 1 credit. Once you reach the quota limit, you will need to wait until it resets before making additional queries. This helps us maintain the feature's performance and availability for everyone.

You can see how many credits you have left in the top left corner of the Ask Goodnotes Sidebar. 


Which languages are supported?

Ask Goodnotes will support Notebooks in all languages that are supported by Handwriting Recognition. This currently includes:

  • English
  • Chinese - Simplified and Traditional
  • German
  • Japanese
  • Korean
  • Spanish
  • French
  • Italian
  • Portuguese
  • Russian
  • Turkish

Privacy Settings

You can adjust your Privacy Settings, read FAQs and guides or share feedback by tapping on the Ask Goodnotes dropdown menu which is located at the top of the Ask Goodnotes Sidebar. 


In your Privacy Settings, you can choose to:

  • Keep Conversations Private: In this case, Goodnotes will not store or share any of your chats with Ask Goodnotes.
  • Share Chat History: In this case, your chats with Ask Goodnotes will be shared for improvement and analytics purposes. 

Please note: Keep Conversations Private is the default setting for Ask Goodnotes


Learn more about Ask Goodnotes, the Ask Goodnotes Waitlist, or Privacy and Security by reading our FAQs here.


Please keep in mind that the Ask Goodnotes feature is currently in its experimental phase. While it holds immense potential, there may be occasional limitations and areas for improvement. We appreciate your patience and understanding as we continue to refine and enhance this exciting functionality.