Submit a request

A descriptive summary helps us understand and help you faster. Vague summaries like "I need help", "I have a problem" might delay a response.

Provide as many relevant details as you can. Avoid submitting multiple tickets about the same issue, as it would delay our response. Thank you for your cooperation!

Please select the most accurate reason for why you can not log into the app.

Please select the most accurate reasons for why you can't pay for premium access

Please select the most accurate reason for why you can't access your Goodnotes Premium subscription.

Please select the most accurate reason for wanting to switch your Premium Subscription:

Please provide your support ID (Found in Gear Icon > Account).

What is the provider for your main Goodnotes Account? You can find this in Settings > Account Info > Linked Via.

Yes

Please choose the option that is closest to what you are experiencing.

Add file or drop files here