Submit a request – Goodnotes Support

What do you need assistance with?

Your email address

I hereby withdraw the contract concluded by me for the purchase of the Goodnotes Services.

This Goodnotes Right to Withdrawal Form is for EU Customers only. If you are a non EU customer who would like to request a refund or cancel a subscription, please visit here: https://support.goodnotes.com/hc/en-us/articles/7436120592015-Goodnotes-6-Subscription-and-Refunds-FAQs#h_01H9M88CDCYZW6HQWE578H761A.

Summary of Request

A descriptive summary helps us understand and help you faster. Vague summaries like "I need help", "I have a problem" might delay a response.

Date Purchased

Full name

Country

Please select the relevant product(s)

Please select the platform which the purchase was made on.

Type of purchase

Do you have a receipt?

Please attach the official receipt with the order number, as it is required to process your request. You can find the receipt in your email inbox, which was sent after your payment.

Please provide further details.

Provide as many relevant details as you can. Avoid submitting multiple tickets about the same issue, as it would delay our response. Thank you for your cooperation!

Attachments(optional)

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