General Troubleshooting
- Document outlines and hyperlinks are missing when I export a document.
- The eraser doesn't work in GoodNotes 5.
- I moved text from one page to another and it is now gone.
- No notes or annotations show up when I export a document as PDF
- I closed the app during the migration progress and now the migration has stopped.
- I can't use iCloud for migrating my documents from GoodNotes 4 to GoodNotes 5
- Some of my documents weren't transferred from GoodNotes 4 to GoodNotes 5 during the migration.
- I see a black screen when using the Camera tool.
- The migration stopped. How do I resume it?
- I dismissed the pop-up that lets me migrate my notes. How do I resume migration?
- I can't scroll pages vertically.
- I can't type in / edit existing text boxes.
- I can't edit an image on the page.
- I can't select my handwritten notes with the Lasso Tool.
- Some of my favorites are missing from the Favorites View.
- I can't turn pages horizontally.
- The toolbar is missing.
- Some tools are missing from the toolbar.
- I can't create a new QuickNote with a different paper template
- I can't draw normal lines with the highlighter. It only draws straight lines