GoodNotes 5
How-to guides, FAQs, troubleshooting tips, and reference information for GoodNotes 5.
General Troubleshooting
- I accidentally deleted GoodNotes app and all of my notebooks are lost
- Why is the Eraser automatically switched to when I'm writing?
- Why am I getting OZZipException when backing up data manually?
- "Attachment not found" appears when trying to export a document in .goodnotes format
- Why do I get a non-searchable PDF that was created by exporting a PDF document that was searchable?
- Why does content in the same pen thickness or font size look different on different pages?
Frequently Asked Questions - GoodNotes 5
- GoodNotes for Android, Windows and Chrome OS
- Educational Purchasing FAQ
- GoodNotes In-App Purchase FAQ
- What are the page dimensions of built-in GoodNotes templates?
- How can I get more templates for GoodNotes?
- I can't restore my purchase
Sync, Backup, and Restore
- How to make sure your GoodNotes has a proper iCloud Sync/backup
- iCloud Sync issues
- Using auto-backup to automatically create a copy of your documents in the cloud
- Sync GoodNotes documents between iPhones/iPads/Macs
- Google Drive login window doesn't stay open for Auto-Backup sign-in
- Why does my iCloud Sync show a "Request failed with HTTP Status Code 503" error?
Downloading GoodNotes 5 & Getting Started
- Getting started with GoodNotes 5
- Apple Pencil Compatibility
- Redownload GoodNotes 5
- How does Scribble work with GoodNotes 5?
- Creating a notebook without a cover
- How to use GoodNotes 5 for macOS
Importing & Exporting Documents
- Export documents or pages in GoodNotes 5
- Importing files into GoodNotes 5
- Accessing your GoodNotes 5 files on a Non-Apple Device
- Why can't I import .goodnotes files, or a folder of them, from Google Drive via the Files app?
- Images in imported PDF are not properly rendered (iPadOS 15 bug)
- Why do images disappear from printouts?
Study Sets
Taking Notes & Annotating Documents
- Add external links to your notes
- Typing text with the Text tool
- Drawing perfect lines, curves, and shapes
- Comments
- Erasing handwriting and highlighting
- Elements Tool: Enrich and reuse your notes
Viewing, Searching, & Navigating Documents
- Known issues of web viewer
- Study with the Flashcards feature
- Share a document for collaboration
- Converting handwriting to text in GoodNotes 5
- Read-Only Mode
- How do I open Notebooks as new tabs?
Organizing Documents
- Merging Pages and Notebooks Together
- Copy or move pages from one document to another
- Deleting pages and covers in GoodNotes 5
- Renaming documents and folders in GoodNotes 5
- Moving documents and/or folders to another folder in GoodNotes 5
- Some of my favorites are missing from the Favorites View
Templates
- Buy digital stationaries from the Pop-up Shop
- Changing the background color of a template
- Create a template from an existing page
- Changing a notebook's cover
- Custom templates from GoodNotes 4 didn't transfer over to GoodNotes 5
- Adjusting Zoom window return height for a template