GoodNotes 5

General Troubleshooting

• [GoodNotes 5] Why is the Eraser automatically switched to when I'm writing?
• [GoodNotes 5] "Attachment not found" appears when trying to export a document in .goodnotes format
• [GoodNotes 5] Why do I get a non-searchable PDF that was created by exporting a PDF document that was searchable?
• [GoodNotes 5] Why does content in the same pen thickness or font size look different on different pages?
• GoodNotes 5 removed support for iPadOS 14 and macOS Big Sur
• [GoodNotes 5] Why does the text in my PDF turn into dots?

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Frequently Asked Questions - GoodNotes 5

• [GoodNotes 5] Installation Requirements for GoodNotes for Institutions
• [GoodNotes 5] How do I opt-out of in-app push notifications?
• [GoodNotes 5] If I change to a new Apple ID, do I lose my current GoodNotes library?
• [GoodNotes 5] Frequently Asked Questions - GoodNotes for Institutions
• [GoodNotes 5] The text I've copied from a web page or another app isn't pasted in GoodNotes in the default styling. Why?
• [GoodNotes 5] What happened to GoodNotes Community?

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Audio Recording

• [GoodNotes 5] My app crashed mid-Audio Recording. Can I recover this Audio Recording?
• [GoodNotes 5] How to reduce background noise in my recordings?
• [GoodNotes 5] How do I delete an Audio Recording?
• [GoodNotes 5] Why can't I see the Audio Recording feature in my app?
• [GoodNotes 5] Can I Share my Audio Recordings?
• [GoodNotes 5] Backing up my Audio Recordings

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Sync, Backup, and Restore

• [GoodNotes 5] Google Drive login window doesn't stay open for Auto-Backup sign-in
• [GoodNotes 5] Why does my iCloud Sync show a "Request failed with HTTP Status Code 503" error?
• [GoodNotes 5] iCloud Sync isn't working and GoodNotes keeps telling me the app version is out of date.
• [GoodNotes 5] I can't turn on "Use iCloud" in GoodNotes
• [GoodNotes 5] How to make sure your GoodNotes has a proper iCloud Sync/backup
• [GoodNotes 5] iCloud Sync issues

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Downloading GoodNotes 5 & Getting Started

• [GoodNotes 5] Installing GoodNotes for Institutions via Jamf Pro
• [GoodNotes 5] Installing GoodNotes for Institutions via Jamf School
• [GoodNotes 5] How to install GoodNotes for Institutions via MDM
• [GoodNotes 5] Getting started with GoodNotes 5
• [GoodNotes 5] Apple Pencil Compatibility
• [GoodNotes 5] Redownload GoodNotes 5

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Importing & Exporting Documents

• [GoodNotes 5] Accessing your GoodNotes 5 files on a Non-Apple Device
• [GoodNotes 5] Why can't I import .goodnotes files, or a folder of them, from Google Drive via the Files app?
• [GoodNotes 5] Why do images disappear from printouts?
• [GoodNotes 5] I imported a web page from Safari into GoodNotes but it does not look right
• [GoodNotes 5] I imported a PowerPoint file to GoodNotes but its pages are slowly rendered
• [GoodNotes 5] My PDF is loading slowly or displayed incorrectly

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Study Sets

• [GoodNotes 5] Converting Flashcards into Study Sets
• [GoodNotes 5] Using Keyboard Shortcuts with Study Sets
• [GoodNotes 5] Getting Started with Study Sets and Smart Learn
• [GoodNotes 5] Importing and Exporting Files into Study Sets
• What is Smart Learn?
• [GoodNotes 5] Can I migrate my Study Sets from Quizlet or Anki into GoodNotes 5?

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GoodNotes Shop

• [GoodNotes 5] Shop Cards FAQ
• Buy digital stationaries from Goodnotes 6 Marketplace or GoodNotes 5 Shop

Taking Notes & Annotating Documents

• [GoodNotes 5] How to contribute my handwritings
• [GoodNotes 5] How to contribute my mathematical handwritings
• [GoodNotes 5] Type text on the full page
• [GoodNotes 5] Comments
• [GoodNotes 5] Add external links to your notes
• [GoodNotes 5] Erasing handwriting and highlighting

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Viewing, Searching, & Navigating Documents

• [GoodNotes 5] Read-Only Mode
• [GoodNotes 5] Known issues of web viewer
• [GoodNotes 5] How do I open Notebooks as new tabs?
• [GoodNotes 5] Study with the Flashcards feature
• [GoodNotes 5] Share a document for collaboration
• [GoodNotes 5] What languages does GoodNotes 5 support for handwriting recognition and search?

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Organizing Documents

• [GoodNotes 5] Merging Pages and Notebooks Together
• [GoodNotes 5] Deleting pages and covers in GoodNotes 5
• [GoodNotes 5] Renaming documents and folders in GoodNotes 5
• [GoodNotes 5] Copy or move pages from one document to another
• [GoodNotes 5] Moving documents and/or folders to another folder in GoodNotes 5
• [GoodNotes 5] Some of my favorites are missing from the Favorites View

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Templates

• Customize Templates in Goodnotes 6
• [GoodNotes 5] Change the background color of a template
• [GoodNotes 5] Create a template from an existing page
• [GoodNotes 5] Change a notebook's cover
• [GoodNotes 5] Adjusting Zoom window return height for a template
• [GoodNotes 5] Change a page's paper template in GoodNotes 5

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