Why we removed support for an old iOS/iPadOS/macOS version
Supporting older iOS/iPadOS/macOS versions limits our ability to deliver a reliable, high-performance experience and use the latest technologies.
How to update your system software
iPadOS: Open the Settings app, tap General > Software Update and see if you can bring your device software up to date to iPadOS 18.7 or later. macOS: Open System Settings > General > Software Update and see if you can bring your system up to macOS 15.7 or later.
If your system software can't be updated, we highly recommend upgrading your device to ensure you can get all future updates of the app.
If you choose to stay on an older iOS/iPadOS/macOS version
You'll still be able to use your existing Goodnotes installation as usual, but unfortunately will no longer receive future bug fixes and improvements to the app. For example, iCloud Sync and Auto Backup with third-party cloud services may be affected when we introduce new improvements/bug fixes for those features in the future.
Does this change affect GoodNotes 5 users?
- If you downloaded the last version of GoodNotes 5 (v5.9.127) and bought the GoodNotes 5 one-time purchase before the Goodnotes 6 launch (Aug 8, 2023), you can keep using that version as normal, but you will not receive future bug fixes and improvements to the app. For the best note-taking experience, we recommend installing the latest version of Goodnotes on the App Store, and switch back to the GoodNotes 5 experience right within the app. See Downgrade to GoodNotes 5.
- If you've upgraded to the latest Goodnotes app but have been using the GoodNotes 5 experience in the app, you'll still need to meet this new iOS/iPadOS/macOS requirement in order to update the app and get potential improvements to your GoodNotes 5 experience.
See also: