Goodnotes for Android, Windows, and Web - General FAQs

We have gathered answers to some of the most common questions about using Goodnotes on Android, Windows, and Web. We want to make sure your experience is as smooth and enjoyable as possible, so let's dive in!

How do I download the app?

Getting Goodnotes is easy!

Goodnotes for Windows: Find us on the Microsoft Store.
Goodnotes for Android: We're available on the Galaxy Store and Google Play.

Want more detailed instructions? We've got you covered in this article.

What are the device requirements?

We want Goodnotes to run smoothly on your devices. For the best experience:

Windows: A device with at least 4 GB of RAM is recommended.
Android: An Android tablet with at least 4 GB of RAM and a 6-inch screen or larger is recommended.

Learn more on recommended specs here.

Which Android devices are compatible?

We've set some criteria to ensure Goodnotes works well on your Android tablet. When you visit the Google Play Store or Samsung Galaxy Store, they'll automatically check if your device meets these requirements. If not, the store will let you know. This streamlined process guarantees that you can confidently install the app on devices that fulfill the requirements, providing you with the best possible experience.

Why do I need to login?

By logging in, you can access your membership and synced notebooks from another device. Your documents are safely stored in Goodnotes Cloud, so just use the same Goodnotes account to keep everything synced across Windows, Android, and Web.

Can I login with my Apple ID?

Absolutely! You can use your Apple ID to login to Goodnotes on Android, Windows, and Web to access your account. However, to see your iOS notebooks on these platforms, you will need Goodnotes Cloud sync. Learn more about Goodnotes Cloud on iOS Pilot Program here.

Why are my notebooks on Goodnotes for Android, Windows, and Web not syncing with my iOS devices?

Goodnotes uses Goodnotes Cloud to sync your iOS notebooks with the Android, Windows, and web versions of the app. If you're not using Goodnotes Cloud on your iOS device, your notebooks won't automatically appear on other platforms.

You can learn more about the Goodnotes Cloud iOS pilot program here.

Alternatively, you can share individual notebooks using share links. Here's how.

Can I sync my notebooks between Android, Windows, and Web?

Yes, your notebooks are automatically synced between Android, Windows, and Web using Goodnotes Cloud. Just log in with your Goodnotes account to access them.

Are There Backup Options Available?

While a manual backup function is not available at the moment, all your notebooks are securely stored on Goodnotes Cloud. Plus, you can easily export your notes as PDFs to create your own backups. Want to know how? Check out this guide: How to export my notebook as PDF?

Can I use Dynamic Templates on Goodnotes for Android, Windows, and Web?

Goodnotes for Android, Windows, and Web (and GoodNotes 5) cannot generate custom sizes templates or custom themes. But the good news is, notebooks created by dynamic templates from Goodnotes 6 on iOS can be used on Goodnotes for Android, Windows, and Web. Here’s how to share you notebooks from iOS.

How can I send feedback and report bugs?

Your feedback is invaluable in improving our product, so please don't hesitate to reach out to our Support Team.

At Goodnotes, we are continuously refining and enhancing our existing features, and we truly appreciate your valuable suggestions. We encourage you to share your brilliant ideas with us here, allowing other users to participate and vote on them. Additionally, feel free to explore and vote on similar ideas shared by the forum.