Goodnotes Cloud keeps your Goodnotes library in sync across supported Apple, Android, Windows, and Web devices signed in to the same Goodnotes account.
Important: Goodnotes Cloud is available with Goodnotes Pro. It is not included with Goodnotes Essential or Goodnotes Special Edition.
How is Goodnotes Cloud different from iCloud Sync?
Goodnotes Cloud is Goodnotes' cross-platform sync service. It syncs your library to your Goodnotes account so you can open the same library on supported Apple, Android, Windows, and Web devices.
iCloud Sync keeps your Goodnotes library synchronized between Apple devices signed in to the same Apple Account. It uses your available iCloud storage and does not sync your full library to Android, Windows, or Web.
What content syncs with Goodnotes Cloud?
Goodnotes Cloud syncs your folders and notebooks across supported platforms.
Custom templates, custom elements, and Marketplace stickers might appear or behave differently on some platforms, but they are not deleted. Time Keeper and Study Sets are not currently available in Goodnotes for Android, Windows, and Web.
Which plans include Goodnotes Cloud?
- Goodnotes Pro: Includes Goodnotes Cloud.
- Goodnotes Essential (formerly All Platforms Yearly): Does not include Goodnotes Cloud.
- Goodnotes Special Edition (formerly the Apple one-time purchase): Does not include Goodnotes Cloud or full access to Goodnotes on Android, Windows, and Web. You can still share documents with non-Apple platforms.
To check whether Goodnotes Cloud is available for your account, open Goodnotes menu > Cloud & Backup. If you are eligible, select Get started and follow the instructions. Your documents remain available while the migration completes.
Why don't I see the option to switch to Goodnotes Cloud?
If you have documents in iCloud, your iCloud library must finish syncing without errors before you can switch to Goodnotes Cloud.
- In Library view, select the Cloud & Backup Status icon near the top-right corner.
- Under Cloud Sync, select Sync Now.
- Wait for iCloud Sync to finish and resolve any sync errors.
- Close and reopen Goodnotes, then wait a few seconds in Library view.
- Open Goodnotes menu > Cloud & Backup and look for the option to switch to Goodnotes Cloud.
If you are a Goodnotes Pro subscriber and the option still does not appear, contact our support team with your diagnostic data.
Can I switch back to iCloud Sync?
Yes. Open Goodnotes menu > Cloud & Backup and select Switch back to iCloud.
Important: Switching back temporarily prevents you from switching to Goodnotes Cloud again. Review the warning shown in the app before confirming.
What does the “Goodnotes Cloud Sync Disabled” alert mean?
This alert appears when your account uses Goodnotes Cloud but the current device also has documents stored locally through iCloud Sync. Goodnotes Cloud cannot sync its library to that device while the device is still using the iCloud library.
What happens if I delete my Goodnotes account?
Deleting your Goodnotes account permanently deletes its associated Goodnotes Cloud data. This action cannot be undone. Export or back up anything you want to keep before deleting your account.
See more questions in Goodnotes Cloud FAQs.
See also: Sync Goodnotes documents between iPhones/iPads/Macs