Creating a Goodnotes Account

A Goodnotes account helps us identify your subscription status, so we can make sure you have access to the benefits included with your plan.

When you sign up for Goodnotes or start a free trial, we'll guide you through creating an account! You can create a Goodnotes account using an email address and a one-time code, or by signing in with an Apple, Google, or Microsoft account.

Getting Started

Create your account with an email address

You can create a Goodnotes account with your email address by verifying it with a one-time code. This means you do not need to create a password or use a third-party sign-in provider.

1. Go to Goodnotes on the web.
2. Enter the email address you want to use for your Goodnotes account.
3. Check your inbox for the one-time code.
4. Enter the code to verify your email address.

5. Once your email is verified, your Goodnotes account will be created.

    

   Note: The one-time code is used to verify your email address. You do not need to create a password.

Create your account with Apple, Google, or Microsoft

You can also create a Goodnotes account by signing in with one of these providers.

1. Open the Goodnotes app or go to Goodnotes on the web.
2. When prompted to sign in or start your free trial, choose your preferred sign-in method.
3. Sign in with the account you want to use with Goodnotes.

4. Once you complete sign-in, that account becomes your Goodnotes account.

    

   Important: If you have Apple, Google, or Microsoft accounts that use the same email address, Goodnotes may still treat them as separate Goodnotes accounts. Make sure you remember both the sign-in provider and the account details you used.

Why your sign-in method matters

Your Goodnotes account is linked to the sign-in method you chose when creating it. If you later sign in with a different provider, even if it uses the same email address, Goodnotes may treat it as a different account.

This can prevent Goodnotes from finding your subscription or one-time payment correctly, or you may see this error: "It looks like your Goodnotes account is already associated to a different sign in method."

To avoid this, always sign back in using the same provider and account you originally used. 

Check which account you're using

You can check the sign-in method linked to your Goodnotes account from the Library View.

1. Open Goodnotes.
2. From the Library View, tap into your Account in the top-right corner (you'll see your initials)
3. Tap View Account and check Linked Via and Email.

These details show which sign-in provider and email address are linked to your current Goodnotes account.