If you have purchased a product in the Marketplace by mistake, or if you found that the product you bought is not what you were expecting, you are entitled to apply for a refund through Apple.
The full process of applying for a refund can be found on Apple's website. There are some important things to note when applying for a refund:
Unfortunately we at Goodnotes play no part in the refund process - as all purchasing and payments is handled directly through Apple's systems. As such, we are unable to directly assist when you are looking to request a refund.
Refund eligibility for digital purchases vary by country or region - and as such it's worth double checking your eligibility prior to applying for a refund. See the Apple Media Services Terms and Conditions for details.
For more information about refund requests or for other refunds that you can’t request through the steps on Apple's website, you can instead contact Apple Support.