You can share a Special Edition (one-time purchase) or an annual subscription bought using Apple Family Sharing.
Subscriptions purchased directly through Goodnotes on Android, Windows, and Web cannot be shared through Family Sharing. Family Sharing applies only to purchases and subscriptions managed through Apple App Store.
Share Your Goodnotes One-Time Purchase or Subscription
- If you haven’t already, set up Family Sharing and invite people to your family group.
- Turn on sharing:
- To share Special Edition plan: go to Settings > Apple ID > Family > Purchase Sharing > Continue, then follow the onscreen steps.
- To share a Goodnotes subscription plan: go to Settings > Apple ID > Subscriptions, then turn on Share with Family.
- Ask everyone in the group to join the family group.
- Have them open Goodnotes and create a Goodnotes account with Sign in with Apple, Google, or Microsoft. They should keep using this same sign-in provider so Goodnotes can recognize the shared subscription.
If they sign in with a different provider, they may see an error message. See Why am I getting "You previously used a different sign in method"?
Open Goodnotes from the family group
- Open the App Store.
- Tap the profile icon in the top-right corner.
- Check Purchased or Subscriptions.
If they still don't have access
- Check that all the family members are in the same Apple Account country or region.
- Check that all the family members use their respective Apple Account that's shown in the family group.
- Check that Goodnotes isn’t hidden in any family member's App Store purchase history.
- If access still doesn't appear, try leaving and rejoining the family group, or follow Apple’s suggestions and seek help with Apple Support, since Family Sharing is in Apple's control.