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Goodnotes AI - Frequently Asked Questions

Using Goodnotes AI

Goodnotes AI lets you interact dynamically with your notebook, improving note-taking and productivity by simplifying information access. For details, see: How to use Goodnotes AI

Why can't I access Goodnotes AI as a paid user?

Access may be restricted in certain regions due to local laws. Goodnotes AI is unavailable in:

  • Afghanistan
  • Belarus
  • China
  • Hong Kong
  • Iran
  • Macau
  • North Korea
  • Russia
  • Syria
  • Ukraine
  • Venezuela

All iOS devices updated to Goodnotes 6 support Goodnotes AI.

Supported languages?

Goodnotes AI supports all languages recognized by Handwriting Recognition.

Is there an extra cost for Goodnotes AI?

No, it’s included with Goodnotes Subscription or One-Time Purchase at no additional charge.

Can Goodnotes AI read images and tables?

It cannot read flattened images or scanned text backgrounds. Typed text in tables is read but may misalign rows and columns. You can lasso content, tap the Goodnotes AI icon, and ask questions about the selection.

Why doesn’t Goodnotes AI respond directly to messages?

Goodnotes AI extracts info from your notebook content to provide context-based answers, enhancing your note experience rather than chatting like a typical assistant.

What happens when I reach the credit limit?

You must wait until the monthly credit reset to ask more questions, ensuring fair usage and performance for all users.

Can I extend my credit limit?

Not currently, but future updates may allow quota extensions. Stay tuned for improvements.

Can I chat with multiple notebooks at once?

Not yet, but this feature is in development.

How do I give feedback on Goodnotes AI?

After receiving an answer, rate it with thumbs up or down to log feedback on that interaction.

For general feedback, tap "?" > Share feedback.

Legal and Privacy

Is my handwriting or notebook data used to train AI?

Goodnotes does not collect notebook data for AI training unless you voluntarily submit it via ‘Feature Feedback.’

On-device AI features like Spellcheck run locally; no data is sent or accessed externally.

Goodnotes AI uses an external large language model hosted on Amazon Bedrock, which follows strict AWS privacy policies. See AWS Privacy Policy and our Goodnotes Privacy Policy for details.

What happens to my data when using Goodnotes AI?

We do not collect conversation history unless you opt in.

If you share feedback or request support, data is stored on AWS for 30 days and can be deleted upon request.

Shared data undergoes automatic removal of personally identifiable information.

Learn more in our privacy policy.

Does Goodnotes access my Library through Goodnotes AI?

No, your Library stays on your device or cloud backup. Goodnotes AI processes data externally without sharing your Library or notebook content.