Frequently Asked Questions - GoodNotes 5
- GoodNotes for Android, Windows and Chrome OS
- Educational Purchasing FAQ
- GoodNotes In-App Purchase FAQ
- What are the page dimensions of built-in GoodNotes templates?
- How can I get more templates for GoodNotes?
- I can't restore my purchase
- Why is there a difference between the "GoodNotes" storage sizes shown in iCloud Storage and Backups in my device Settings?
- Is GoodNotes draining my battery too fast?
- What is your official Instagram account?
- I've turned on "Use iCloud" in GoodNotes. How can I locate my files in iCloud Drive?
- Why does the Highlighter not appear behind the text it highlights?
- Why is my family still being asked to upgrade to the full version after I bought it and enabled Family Sharing?
- Frequently Requested Features
- Known Issues
- How do I draw a filled shape without the border/outline?
- Why can't I export multiple documents to my cloud storage?
- Why do random lines appear while writing with Apple Pencil?
- Does GoodNotes 5 require a one-time payment or a monthly/yearly subscription?
- Do custom PDF page templates use more space than the GoodNotes default page templates?
- Which styluses does GoodNotes 5 support?
- Can I still upgrade from GoodNotes 4 to GoodNotes 5 for free?
- How do I get a refund?
- How can I migrate my documents from GoodNotes 4 to GoodNotes 5?
- How can I lock the screen when using Presentation Mode?
- Why does adding a new page copy the last page of my PDF?
- Where can I find the Options in GoodNotes 5?
- The migration between GoodNotes 4 and GoodNotes 5 stopped, how do I resume it?
- Having dismissed the pop-up that lets me migrate my notes, how do I resume migration?
- My Pencil is out of battery. How I can switch to my finger or another capacitive stylus?
- Does GoodNotes 4 sync with GoodNotes 5?