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  3. Frequently Asked Questions - GoodNotes 5

Frequently Asked Questions - GoodNotes 5

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  • GoodNotes for Android, Windows and Chrome OS
  • Educational Purchasing FAQ
  • GoodNotes In-App Purchase FAQ
  • What are the page dimensions of built-in GoodNotes templates?
  • How can I get more templates for GoodNotes?
  • Why don't I see "Convert" on a lassoed selection?
  • Why is my handwriting distorted on my M2 iPad device?
  • I can't restore the app purchase
  • Why is there a difference between the "GoodNotes" storage sizes shown in iCloud Storage and Backups in my device Settings?
  • Is GoodNotes draining my battery too fast?
  • What is your official Instagram account?
  • I've turned on "Use iCloud" in GoodNotes. How can I locate my files in iCloud Drive?
  • Why does the Highlighter not appear behind the text it highlights?
  • Why is my family still being asked to upgrade to the full version after I bought it and enabled Family Sharing?
  • Frequently Requested Features
  • Known Issues
  • How do I draw a filled shape without the border/outline?
  • Why can't I export multiple documents to my cloud storage?
  • Why do random lines appear while writing with Apple Pencil?
  • Does GoodNotes 5 require a one-time payment or a monthly/yearly subscription?
  • Do custom PDF page templates use more space than the GoodNotes default page templates?
  • Which styluses does GoodNotes 5 support?
  • Can I still upgrade from GoodNotes 4 to GoodNotes 5 for free?
  • How do I get a refund?
  • How can I migrate my documents from GoodNotes 4 to GoodNotes 5?
  • How can I lock the screen when using Presentation Mode?
  • Why does adding a new page copy the last page of my PDF?
  • Where can I find the Options in GoodNotes 5?
  • The migration between GoodNotes 4 and GoodNotes 5 stopped, how do I resume it?
  • Having dismissed the pop-up that lets me migrate my notes, how do I resume migration?
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