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  3. Frequently Asked Questions - GoodNotes 5

Frequently Asked Questions - GoodNotes 5

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  • If I change to a new Apple ID, do I lose my current GoodNotes library?
  • Frequently Asked Questions - GoodNotes for Institutions
  • The text I've copied from a web page or another app isn't pasted in GoodNotes in the default styling. Why?
  • Upcoming changes to institutional purchasing and how it affects your organisation
  • I can't restore the app purchase
  • Educational Purchasing FAQ
  • GoodNotes In-App Purchase FAQ
  • Why is my family still being asked to upgrade to the full version after I bought it and enabled Family Sharing?
  • Does GoodNotes 5 require a one-time payment or a monthly/yearly subscription?
  • How can I get more templates for GoodNotes?
  • What happened to GoodNotes Community?
  • Why Automatic Backup can't back up some documents?
  • Why are objects sometimes accidentally selected?
  • Why don't I see "Convert" on a lassoed selection?
  • Why is my handwriting distorted on my M2 iPad device?
  • What are the page dimensions of built-in GoodNotes templates?
  • Why is there a difference between the "GoodNotes" storage sizes shown in iCloud Storage and Backups in my device Settings?
  • Is GoodNotes draining my battery too fast?
  • What is your official Instagram account?
  • I've turned on "Use iCloud" in GoodNotes. How can I locate my files in iCloud Drive?
  • Why does the Highlighter not appear behind the text it highlights?
  • Frequently Requested Features
  • Known Issues
  • How do I draw a filled shape without the border/outline?
  • Why can't I export multiple documents to my cloud storage?
  • Why do random lines appear while writing with Apple Pencil?
  • Do custom PDF page templates use more space than the GoodNotes default page templates?
  • Which styluses does GoodNotes 5 support?
  • Can I still upgrade from GoodNotes 4 to GoodNotes 5 for free?
  • How do I get a refund?
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