If hyperlinks or outlines from an imported PDF no longer work after export, the document might have been exported as a Flattened PDF. Flattening combines the document into one layer, so its original links and outlines cannot be clicked or edited.
Preserve links and outlines from an imported PDF
- Open the document's Export Options.
- Set PDF Data Format to Editable.
- Export the document again.
Links created in Goodnotes
This guidance applies to links that already existed in a PDF before you imported it. It does not apply to hyperlinks you create in Goodnotes. Links created in Goodnotes remain clickable when you export the document in Flattened PDF format.
See also: Differences between Editable and Flattened PDF Formats