Note - this article is related to Goodnotes Accounts on Goodnotes for Android, Windows, and Web. For information on how to manage Goodnotes Accounts on iOS, please see our other help article on this.
Discover how to effortlessly manage your account and subscription on Goodnotes for Android, Windows, and Web with this comprehensive guide. Please also checkout Goodnotes for Android, Windows, and Web FAQs for commonly asked questions.
Manage Account
To view your account details, choose the gear icon on the upper right corner > Manage account.
The following is shown:
- Membership - this shows when you are a Premium user
- User name
- Connected via - this shows the linked login account
- Subscription - this shows your current subscription
- Renewal date - this shows your subscription renewal date
- Manage subscription - Choose this to manage your subscription
- Terms & Conditions - Choose this to view our Terms and Conditions
Note: Subscription, Renewal date, and Manage subscription are not available for free plan users.
Important: If you want to restore your subscription on another device, log in to Goodnotes on that device with the same Goodnotes account, that is, the same login provider ("Sign in with X") and the email address shown here.
Manage Subscription
If you have already upgraded, choose the gear icon on the upper right corner > Manage account > Manage subscription to manage your subscription.
The following is shown:
- Current plan - this show your current plan
- Price - the price of your plan
- Renewal Date - this shows the date for renewal
- Cancel subscription - choose this to cancel your subscription.
Note: Cancel Subscription options may not be available if you are accessing the app from a different platform than the one you initially subscribed from.
Manage Subscription - Samsung Premium user
If you are a Samsung Premium user, you can enjoy one year of Goodnotes Pro for free. For more details on Samsung Exclusive Offer FAQs.
To manage your subscription, choose the gear icon on the upper right corner > Manage account > Manage subscription.
The following is shown:
- Current Plan: Samsung Free Reward
- Expires Date. Learn more about what happens after the expires date on Samsung Exclusive Offer FAQs.
Cancel Subscription
To cancel your subscription, please follow the step on this article.
View our Terms and Conditions
To view our Terms and Conditions, choose the gear icon on the upper right corner > Manage account > Terms & Conditions.
Delete account
You can exercise your right to delete your data by emailing Support team via support@goodnotes.com. When you delete your account we will delete all your associated data.
Important: Before deleting your account, please be sure to export all your notebook as a backup.