In the current Goodnotes app, Password Protection lets you lock sensitive notebooks and whiteboards on Apple devices. Goodnotes uses one universal, case-sensitive password for every locked document in your account.
Important: Goodnotes cannot recover or reset a forgotten Password Protection password. Record it securely. If Face ID or Touch ID works, unlock the document and change the password immediately.
Before you add a lock
- Available on Apple devices; locked status does not transfer to GoodNotes 5, Android, Windows, or Web.
- One password protects all locked documents.
- Folders cannot be locked.
- A locked document cannot be shared for collaboration until unlocked.
- Locked documents are not included in Auto Backup.
Set up Password Protection
- Open the Goodnotes menu in Library view.
- Select Settings > Document Privacy > “Set up Password Protection”.
- Enter the password twice.
- Add a secure hint.
- Enable Face ID or Touch ID if supported, then confirm.
Lock a notebook or whiteboard
- Open the document and select More (…), or open its Library item menu.
- Select Add Lock.
- Enter the password.
Open a locked document
- Open the document.
- Use Face ID or Touch ID if enabled, or enter the password.
- After three incorrect entries, the hint appears on the fourth attempt.
By default, the document relocks two minutes after you leave Goodnotes or lock the device.
Remove a lock
- Open the document and select More (…), or open its Library item menu.
- Select Remove Lock.
- Enter the password.
Export, sync, and back up
- An exported file does not retain the Goodnotes lock.
- With iCloud Sync, locks and the universal password remain across supported Apple devices.
- Auto Backup excludes locked documents; use iCloud Sync or export a secure copy.
- Before deleting your account, remove every lock or you may lose access.
If you forget the password
- Try the hint.
- If enabled, use Face ID or Touch ID.
- Open Password Protection settings and change the password.
If biometrics are unavailable and you cannot remember the password, locked documents cannot be opened.